Refund passengers who cancelled flights in lockdown last year: Govt to airlines

Refund passengers who cancelled flights in lockdown last year: Govt to airlines

India TV
Image Source : PTI

Refund passengers who cancelled flights in lockdown last year: Govt to airlines

The Ministry of Civil Aviation (MoCA) on Wednesday expressed dissatisfaction over airline companies defaulting on refunds to passengers over flight tickets that were booked for travel during the lockdown last year but got cancelled.

MoCA Secretary on Wednesday chaired a meeting with representatives of airlines in connection with refund of credit shells of passengers. A credit shell is a credit note created against a cancelled PNR and can be used by the passenger for a future booking.

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